Resurgens Orthopaedics

Patient Checkout Specialist

US-GA-Atlanta
Job ID
2017-2866

Overview

Once the provider and clinical staff has completed the patient visit, the patient is ready for check out. 

 

The Checkout Specialist works in a fast-paced environment, providing outstanding customer service to all patients.  General duties include insurance benefit review with the patient, collection of time of service balances and past due balances.

 

Responsibilities

DUTIES INCLUDE, BUT ARE NOT LIMITED TO:

 

  • Reviews services received by patients, checking to make sure that all services rendered have been recorded correctly
  • Enters charges / approves claim creations in athenaNet at Check-Out
  • Submits appropriate claims for Real Time Adjudication
  • Works “Day End Review” report and designated Tier-based HOLD Claim Worklist(s) on a daily basis
  • Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment
  • Collect monies owed, to include co-pay’s, outstanding balances, and time of service collections
  • Posts monies and produces a receipt for the patient
  • Answers straightforward billing questions

 

Qualifications

Requirements:

  • 2+ years of medical office experience
  • Basic CPT and ICD-10 coding knowledge
  • Knowledge of billing procedures

 

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