Resurgens Orthopaedics

Worker Compensation Coordinator

Job Location US-GA-Fayetteville
Job ID



The Workers Compensation Coordinator is responsible for scheduling appointments for patients by telephone or in person by entering appointment data into computerized scheduler system. 


Responsibilities Include:

  • Providing excellent customer service
  • Acting as a liaison for employers, insurers, and the case manager
  • Obtaining additional information from physician(s)
  • Faxing and scanning WorkLink forms, and office notes
  • Obtaining authorization for treatment form employer, adjuster or case manager
  • Assist clinical staff with authorizations for procedures and surgeries
  • Assist PAR’s with problem claims or incorrect insurance data
  • Assist pre-verification with insurance or account questions
  • Act as liaison between WC representative and office staff involving PT and MRI requests and authorizations
  • Faxing orders and documentation and notifying staff of authorizations or denials.


The successful candidate will represent the WorkLink’s program, have a positive, helpful attitude and ability to discuss issues with physicians and relay information.  Having knowledge or Workers’ compensation terminology is a plus.  A responsible person, who takes initiative, exhibits a professional appearance and demonstrates the ability to communicate using acceptable business grammar will thrive in this fast-paced office.  Excellent customer service and superior communication skills are mandatory.  This position requires someone with flexibility that can support an office with hours that may include earlier start times and later end times.



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